LabourPulse Privacy Policy

1.1 Information You Provide: Account details, organization data, documents, files, and support messages.

1.2 Automatically Collected Information: Device data, IP address, usage logs, browser metadata, and cookies.

1.3 Information From Integrations: HR systems, authentication providers, and synced workforce data.

1.4 Uploaded Documents & Case Files: CBAs, investigation documents, labour relations materials, attachments, and workflow data.

2.1 Platform Operation: To provide, maintain, and improve LabourPulse features.

2.2 Security & Authentication: Account protection, fraud prevention, and access control.

2.3 Reporting & Analytics: Generate insights, dashboards, and organizational reporting.

2.4 Support & Communication: Respond to inquiries and send service updates.

2.5 Legal Compliance: Meet regulatory requirements when applicable.

3.1 Contractual Necessity: Required to provide the LabourPulse service.

3.2 Legitimate Interests: Improve platform performance, security, and reliability.

3.3 Legal Obligations: Compliance with applicable laws.

3.4 Data Controller vs Processor: Organizations act as data controllers for uploaded employee or labour data; LabourPulse acts as a data processor.

4.1 Service Providers: Hosting, analytics, email, and infrastructure partners.

4.2 Organization Access: Your organization's administrators may access relevant data.

4.3 No Cross-Organization Sharing: Data is never shared between client organizations.

4.4 Legal Disclosures: When required by law or valid requests.

5.1 Encryption: Data encrypted in transit and at rest.

5.2 Access Controls: Role‑based permissions and administrative safeguards.

5.3 Audit Logging: Key actions tracked for security and compliance.

6.1 Service Duration: Data retained as long as the account is active.

6.2 Backups: Secure backups retained for operational continuity.

6.3 Organization Requests: Organizations may request deletion of their environment and data.

7.1 Access & Correction: Request access or corrections to your data.

7.2 Deletion Requests: Remove personal information where allowed.

7.3 Employee Data: Requests related to workplace/HR data must be directed to your organization.

8.1 Authentication Cookies: Maintain login sessions.

8.2 Analytics Cookies: Improve performance and understand platform usage.

8.3 Browser Controls: You may disable cookies, but some features may stop working.

10.1 Transfer Mechanisms: Standard Contractual Clauses (SCCs) or equivalent safeguards.

10.2 Hosting: Data may be stored in secure cloud regions used by LabourPulse.